Tokenisation is powering today’s secure digital payments

Most businesses with an online presence depend on tokenisation to help protect their customers’ sensitive card information during transactions. But managing tokens in your ecosystem can be complex and they require maintenance (when a customer changes their bank or a card is lost, stolen, or expires).

Create a more complete view of your customers

Cybersource’s Token Management Service dramatically simplifies this complexity by connecting your payments, customer data, and other network tokens into a unified proprietary super token that provides you with a 360-degree view of your customers’ buying behaviours across all channels and payment types.

Learn how Token Management Service can help your business

The super token: A Cybersource innovation

Our Token Management Service is the only service of its kind that links tokens from different networks, issuers, and channels to help you simplify complex payment environments. The super token also includes alternative payments such as eCheck, ACH, and other debit products. And Token Management Service’s brand-agnostic platform processes network tokens for both Visa and Mastercard.

Build a secure and seamless customer experience

Better customer lifecycle management

Token Management Service makes customer lifecycle management easy. Credentials are updated and refreshed across channels, which can maximise revenue from returning customers.

Increase your conversion rates

With the super token’s improved insights, you can recognise legitimate repeat customers more effectively, enhancing approval rates and increasing conversions.

+2.2%

Authorisation rates

The ability to recognise more legitimate repeat customers is proven to lift conversion rates an average of 2.2%.1

-26%

Fraud

Network tokenisation can reduce fraud by an average of 26% without creating additional payment friction for your customers.2

Protect sensitive customer data

Your customers’ payment data never touches your internal systems. Top-tier Visa security keeps data encrypted and secured, so it’s protected from breaches and theft through every step of the payment process.

Deepen your customer relationships

By bringing together tokens from different card brands, banks, payment types, and channels, our super token provides a 360-degree view of your customers’ buying behaviours. With this insight, you can build long-term relationships and make customer loyalty and rewards opportunities part of every online, mobile, and in-store transaction.

Reduce PCI DSS scope and costs

Token Management Service meets the strictest regulatory standards for encryption and data security.

Easy and fast integration

Token Management Service can be integrated with our other powerful tools, including Decision Manager, Payer Authentication, Account Takeover Protection, Recurring Billing, and Global Gateway. 

There are more than 5 billion Cybersource tokens in use throughout the world securing sensitive payment data3

More about the benefits of tokenisation

A guide to network tokenisation

From how tokenisation works to Cybersource’s innovative super token, this guide covers everything you need to know about tokenisation and its benefits.

Why the future of eCommerce is tokenisation

eCommerce tokenisation has changed digital payments, but its potential is only just being realised.

Tokenisation in action

Build an immersive customer experience with tokenisation

Create checkout experiences your customers will love

Integrate Token Management Service with other Cybersource solutions to create frictionless payments

Let's talk tokens

Our Token Management Service delivers all the benefits of payment tokenisation in a single solution, either as a standalone or fully integrated with your payment ecosystem.

Cybersource’s token expertise and brand-agnostic coverage spans 190+ countries and territories. We can help you maximise the benefits of tokenisation, regardless of where you are on your journey.

1 Visa global card-not-present transactions for token versus non-tokenised credentials, May–July 2021
2 CNP & CP Average is for set of Token participating Merchants (by Merchant DBA) (PAN & Token) with digital wallet TRs April–June 2018, Issuer region: U.S.
3 Cybersource Token Management and Secure Storage token payment volume from October 1, 2020 to September 30, 2021