Global digital shopping index reveals consumer shopping trends

U.S. shopping index

Based on surveys of more than 2,170 U.S. consumers and 500 U.S. merchants, this edition highlights how consumers have less patience for friction in shopping experiences.

Australia shopping index

Based on a survey of 1,899 Australian consumers and 585 businesses, this edition shows that digital shopping journeys increased by 25 percent since the pandemic.

U.K. shopping index

Surveys of more than 2,000 U.K. consumers and 560 merchants indicate that 46 percent of U.K. consumers now prefer to start their shopping trips digitally.

Brazil shopping index

Surveys of more than 2,000 consumers and 500 merchants in the country demonstrate that consumers in Brazil are highly mobile-oriented.